Managed

Spark

Attention solo entrepreneurs and startup champions: Say hello to seamless IT infrastructure & computer support without emptying your wallet! We understand the roller-coaster ride of running a startup and that’s why we’ve crafted a fantastic Managed IT Package tailored just for you. Wave goodbye to the tech headache and embrace the joy of a hassle-free computer system. Welcome to the world of top-notch IT support that keeps your business thriving without costing a fortune. Let’s get the party started! 🎉

  • 1 Hour response time guarantee
  • 24/7 remote support
  • Disaster Recovery Testing (Quarterly)

Elevate

Ideal for organizations that need cost effective IT solutions. Includes our full suite of solutions: 24/7 end user support, Microsoft 365 or Google workspace, email security(anti-virus/anti-spam), backup & replication, private cloud hosting, server and network management and endpoint security.

  • Next business day on-premise support (Unlimited)
  • Quarterly CIO sessions
  • Unlimited IT projects 5 hours or less.

Apex

Designed with compliance needs in mind, the Enterprise offering includes all the items listed in the Elevate package as well as:

  • 24/7 support remote or onsite
  • Unlimited projects (any size or scope)
  • Cybersecurity Awareness Training & Reporting
  • Compliance Documentation assistance and support ( HIPAA, SOX, PCI, etc.)

Co-managed

We now provide separate services with usage-based pricing to our co-managed clients instead of our “kitchen-sink” managed option. This pricing is straightforward, similar to a menu, and you have the flexibility to switch from Co-managed All the way to Co-managed simple whenever you like.

Co-managed All the Way:

We fully manage the service by taking charge of the software, settings, monitoring, and offering unlimited 24/7 support to your IT team – a co-management approach.

Co-managed Simple:

Our Co-managed simple solution offers software, initial setup, and training to your in-house IT team, enabling them to manage the system on a daily basis. Additionally, we provide round-the-clock support with no limitations.

Please note that this service and pricing are exclusively available to IT personnel, and although every request is verified manually, there is no need for a sales pitch or a meeting to gain access. Once we have confirmed the existence of an IT department within your company, we will send a link.

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